At RapidMaterials, we have always been committed to treating our customers fairly, honestly, and honorably. During this time of great uncertainty, we want to assure you that our commitment to you remains stronger than ever.
We know that many of you rely on us for high quality tools and materials with fast shipping so you can deliver a job well-done. We recognize how important that is to your business and we want you to know that we’re here for you. RapidMaterials remains open and ready to serve our customers online, and you can reach our customer support team by phone at 770-405-1060, M-F, 8AM – 5PM EST with any questions.
At this time, most our suppliers have assured us that they are open and operating “business as usual”. If you would like to order Swenson Shear, please contact us to verify availability. All in stock blades can be shipped within 24 hours, however, custom designed blades could take several weeks to complete.
Our warehouse is fulfilling and shipping orders daily, but please note, we do not have control over shipments once they leave our warehouse. We have been notified by some shipping companies that shipments to states affected by the statewide closures may experience delays.
As we all adjust to a new normal in our already busy lives, it’s important to stay connected and do our part for each other. We will continue to share updates if anything changes, and we welcome any questions or concerns. You can reach us by phone at the number above or use the contact us form on our website and we’ll get in touch with you as quickly as we can.
Thank you for being a valued RapidMaterials customer.