Testimonials

“David was terrific in the timely answering of all questions. Extremely helpful.” ~ Mark S.

“Customer service is great. David is a great sales rep, here returned my phone call, and was wonderful. Thank you David for your patience.” ~ Jose A.

“Best phone order experience I’ve had in awhile.” ~ Paul R.

“As usual, David was helpful and got my custom order taken care of really fast and pain free! You’re the bomb, David!” ~ Jeff T.

“Great experience with the sale, Dave was good to work with. Thanks.” ~ James M

“Quick response with help required with an order.” ~ Jerry F.

“First time customer. My criteria for on line purchases is price and delivery. Price was right and received order within a week of placing. I am satisfied with my experience and recommend the company based on limited exposure to them.” ~ Jeff M

“Dave Trefzger was great to work with!” ~ Louis C

“David was great. He responded quickly and got me the info i needed. I would call him again. Just hope delivery is as smooth.” ~ Case B

“They went out of their way to help me find a better deal on shipping. Thanks!” ~ Bernie M

“Very good prices and easy to use website. Thank you.” ~ Brenda L

“These guys are professionals! Good German made gutters will replace the lower quality ones I installed only six years ago. I look forward to showing off what the difference is!” ~ Edward P

“Easy to order from and prompt shipment.” ~ Phyllis W

“The website is well designed and easy to navigate! Hopefully delivery will be as seamless as ordering!” ~ Glenn T

“So easy to order and navigate!” ~ Shannon N

“ALL GOOD THANK YOU FOR YOUR SERVICE!” ~ Juan P

F.A.Q

DO I HAVE TO BE A CONTRACTOR TO ORDER FROM RM?

No, we sell to do-it-yourselfers every day!

HOW IT SHIPPING CALCULATED?

Shipping is automatically calculated using several different factors, including package weight, dimensions, delivery location, and shipping location. If you believe that your quoted shipping in incorrect, please contact us and we will calculate the lowest rate manually.

WHEN WILL MY ORDER SHIP? WHERE FROM?

We ship from many locations across the US depending on the product and proximity to you. There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order. 

WHEN WILL I RECEIVE MY TRACKING NUMBER?

We can usually provide tracking numbers (you will be notified via the email you provided) within one business day of your order shipping. In some cases this may mean that your package may arrive before you receive the tracking number.

HOW MUCH DOES SHIPPING COST?

Shipping costs depend on your location and weight of the item(s). We utilize the netParcel shipping gateway to calculate shipping costs.

Sales Tax? Why am I being charged?

We are required to collect sales taxes for several states, including Georgia, Idaho, Indiana, Michigan, Nebraska, Pennsylvania, South Carolina, North Carolina and Washington due to the Supreme Court's South Dakota vs. Wayfair Decision.

If your business is sales tax exempt, please contact us before you place your order. We will need a copy of your Sales Tax Exemption Certificate emailed to us prior to the order being process. Contact us at 770-405-1060 or by email at info@rapidmaterials.com for more information.

 

When will my order ship?

There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order.

Why should I create an account?

Creating an account will allow our system to store your purchase history, and shipping and billing information.

Report Damaged Item

Please contact our team by phone, email, or by using the form below.

Return a Package

Please contact our team by phone, email, or by using the form below.

Track A Package

Your tracking number will be sent to you via email once the package is shipped.

Contact RapidMaterials