ACM / MCM Sheets Terms & Conditions Of Sale

ORDER SIZE LIMIT
The maximum allowable order size for ACM or MCM sheets on rapidmaterials.com is ten (10) sheets of any given color. This limitation does not apply any Reynobond® materials or to CAP PANEL™ by 3A Composites USA.
Per our distribution agreements with our ACM/MCM vendors (Alucobond®by 3A Composites USA, Larson® by Alucoil®), we will not process any order for more than ten (10) sheets, regardless of the manufacturer.
Note: If you need more than 10 sheets, contact us at info@rapidmaterials.com.
This includes back-to-back orders intended to defeat the built in order limitations.

BACK-TO-BACK ORDERS
In the event we receive back-to-back orders for the same material from the same customer that obviously is intended to exceed the order limitations, we will cancel, at our option, all additional orders placed after the initial order, or all orders placed. In any case where we have cancelled an order due to the customer placing back-to-back orders with the intent of subverting our distribution agreements and order limits, we will refund the credit card used for the amount of purchase within thirty (30) days, less 5% credit card processing fees.

ORDER CANCELLATION & CHANGES
Orders placed for ACM and MCM materials may be cancelled if we are notified in writing within two (2) business day of the order being placed. We will refund the credit card used for the amount of purchase within thirty (30) days, less 5% credit card processing fees. Please ensure you are ordering the correct material prior to placing the order. ACM/MCM, cancellable once we have issued a Purchase Order to the respective Vendors.

SHIPPING
Shipping is arranged as a courtesy to the customer. Customer pick-up at the plant is not available under any circumstances. Once the product has been picked up by the carrier, we will provide tracking information.
Rapid Materials, Alucobond®by 3A Composites USA, Larson® by Alucoil® & Reynobond® are not responsible for any delays in transit, damage to materials or any other claims that may arise.

GENERAL TERMS & CONDITIONS OF SALE
In addition to the above product specific Terms and Conditions of Sale, all ACM and MCM orders are subject to Rapid Materials general Terms and Conditions of Sale.

Call us

(770) 405-1060

Email Us

info@rapidmaterials.com

Store Hours

M-F: 8am–5pm

Office Location

Atlanta, GA

F.A.Q

DO I HAVE TO BE A CONTRACTOR TO ORDER FROM RM?

No, we sell to do-it-yourselfers every day!

HOW IT SHIPPING CALCULATED?

Shipping is automatically calculated using several different factors, including package weight, dimensions, delivery location, and shipping location. If you believe that your quoted shipping in incorrect, please contact us and we will calculate the lowest rate manually.

WHEN WILL MY ORDER SHIP? WHERE FROM?

We ship from many locations across the US depending on the product and proximity to you. There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order. 

WHEN WILL I RECEIVE MY TRACKING NUMBER?

We can usually provide tracking numbers (you will be notified via the email you provided) within one business day of your order shipping. In some cases this may mean that your package may arrive before you receive the tracking number.

HOW MUCH DOES SHIPPING COST?

Shipping costs depend on your location and weight of the item(s). We utilize the netParcel shipping gateway to calculate shipping costs.

Sales Tax? Why am I being charged?

We are required to collect sales taxes for several states, including Georgia, Idaho, Indiana, Michigan, Nebraska, Pennsylvania, South Carolina, North Carolina and Washington due to the Supreme Court's South Dakota vs. Wayfair Decision.

If your business is sales tax exempt, please contact us before you place your order. We will need a copy of your Sales Tax Exemption Certificate emailed to us prior to the order being process. Contact us at 770-405-1060 or by email at info@rapidmaterials.com for more information.

 

When will my order ship?

There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order.

Why should I create an account?

Creating an account will allow our system to store your purchase history, and shipping and billing information.

Report Damaged Item

Please contact our team by phone, email, or by using the form below.

Return a Package

Please contact our team by phone, email, or by using the form below.

Track A Package

Your tracking number will be sent to you via email once the package is shipped.

Contact RapidMaterials