Contact
Get In Touch
Store Hours
M-F: 8am–5pm EST
Call us
(770) 405-1060
Email Us
info@rapidmaterials.com
Office Location
Atlanta, GA
F.A.Q
DO I HAVE TO BE A CONTRACTOR TO ORDER FROM RM?
No, we sell to do-it-yourselfers every day!
HOW IS SHIPPING CALCULATED?
Shipping is automatically calculated using several different factors, including package weight, dimensions, delivery location, and shipping location. If you believe that your quoted shipping in incorrect, please contact us and we will calculate the lowest rate manually.
WHEN WILL MY ORDER SHIP? WHERE FROM?
We ship from many locations across the US depending on the product and proximity to you. There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order.
WHEN WILL I RECEIVE MY TRACKING NUMBER?
We can usually provide tracking numbers (you will be notified via the email you provided) within one business day of your order shipping. In some cases this may mean that your package may arrive before you receive the tracking number.
HOW MUCH DOES SHIPPING COST?
Shipping costs depend on your location and weight of the item(s). We utilize the netParcel shipping gateway to calculate shipping costs.
Sales Tax? Why am I being charged?
We are required to collect sales taxes for several states, including Georgia, Idaho, Indiana, Michigan, Nebraska, Pennsylvania, South Carolina, North Carolina and Washington due to the Supreme Court's South Dakota vs. Wayfair Decision.
If your business is sales tax exempt, please contact us before you place your order. We will need a copy of your Sales Tax Exemption Certificate emailed to us prior to the order being process. Contact us at 770-405-1060 or by email at info@rapidmaterials.com for more information.
When will my order ship?
There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order.
Why should I create an account?
Creating an account will allow our system to store your purchase history, and shipping and billing information.
info@rapidmaterials.com
(770) 405 - 1060